Transform Your Call Center Operations with AI

AIVIR delivers intelligent call center solutions with integrated CRM, automated customer self-service, and advanced analytics. Reduce operational costs while improving customer satisfaction across enterprise and public sector organizations.

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Enterprise Clients

Insurance

Municipalities

Healthcare

Financial Services

Complete Solution

Everything you need for intelligent call center management

AIVIR combines artificial intelligence, comprehensive CRM functionality, and advanced analytics to deliver a complete call center solution that scales with your organization's needs.

AI-Powered Call Routing: Intelligent call distribution ensures customers reach the right agent quickly, reducing wait times and improving first-call resolution rates.
Integrated CRM System: Complete customer relationship management with query tracking, resolution workflows, and comprehensive customer profiles.
Advanced IVR & Self-Service: Intelligent Interactive Voice Response system allows customers to resolve common inquiries automatically, reducing agent workload.
Real-Time Analytics & BI: Comprehensive business intelligence dashboard provides actionable insights on call center performance and customer satisfaction.

Flexible Solutions

Choose the right solution for your organization

Whether you need a fully managed service or a licensed solution, AIVIR adapts to your organizational needs and technical requirements.

Licensed Solution

Full AIVIR software license for organizations with in-house IT capabilities.

Custom pricing

Training and documentation
Standard support included

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Fully Managed

Hybrid Solution

Customized combination of licensing and managed services tailored to your needs.

Flexible approach

Custom solution design
Selective managed services
Scalable engagement model
Priority support
Flexible pricing model

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Frequently asked questions

What makes AIVIR different from other call center solutions?: AIVIR combines AI-powered intelligent call routing with integrated CRM, advanced IVR, and comprehensive business intelligence in a single platform. Our solution is specifically designed for enterprise and public sector organizations with complex requirements.
Can AIVIR integrate with our existing systems?: Yes, AIVIR is designed for seamless integration with existing enterprise systems including ERP, CRM platforms, billing systems, and various communication protocols. Our team handles all integration requirements during implementation.
What kind of support do you provide?: We offer comprehensive support ranging from standard technical assistance for licensed solutions to full 24/7 managed services. Our expert team ensures optimal performance and rapid issue resolution to maintain business continuity.
Is AIVIR suitable for government and public sector organizations?: Absolutely. AIVIR is designed to meet the specific needs of public sector organizations, including compliance requirements, security standards, and the ability to handle high-volume citizen services efficiently.
How quickly can AIVIR be implemented?: Implementation timelines vary based on complexity and requirements. Typical deployments range from 4-12 weeks for licensed solutions, while fully managed services can be operational within 2-6 weeks depending on scale and customization needs.
What are the system requirements for AIVIR?: AIVIR is a cloud-ready solution that can be deployed on-premises, in the cloud, or in hybrid environments. Our team conducts a comprehensive assessment to determine optimal infrastructure requirements for your specific use case.

Ready to transform your call center operations?

Join leading organizations who trust AIVIR to deliver exceptional customer experiences while reducing operational costs and improving efficiency.

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